Join date: Apr 9, 2022

Avoid using jargon or euphemisms while etiquette consultant training speaking. Replace "I don't know" with "let me find out." Take telephone messages completely and accurately. Don't leave people on hold for too long. Don't use a speakerphone unless absolutely necessary. Leave a suitable updated message on your answering machine. Finally, train all your employees to adhere to the above phone call protocol.

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